Custom Design

Design your custom ring

The self-guided and engaging custom design form will walk you through a few questions. Once we receive your answers, we will get in touch and send you a quote, lead times, and other information specific to your dream piece. We are looking forward to getting started on your special custom piece!

Complete custom Design Form

Our Process

If you’ve always dreamed of a completely custom piece, we can create your dream design for you. We can source any diamond or gem, as well as create the most complex designs. We will work closely with you throughout the entire process to ensure your satisfaction with every detail, from the type of stone to providing realistic images so you are 100% comfortable with the piece we are creating for you.

Exploration

First, we will discuss your dream design via a virtual meeting, phone call. Let us know if you already have something in mind or if you'd like to create a truly unique design just for you. During this initial exploration, we'll also discuss your preference for the center gemstone.

Design

To initiate the design process (CAD or hand drawings) and/or sourcing your center gemstone, we require a non-refundable deposit of $250. This deposit will go toward your final design. We are happy to adjust the design until we achieve your perfect design.

Production

Once you approve the design, we will move to production and require a 50% down payment. The production process takes between 3 to 4 weeks (or 2 weeks if expedited). Once the ring is complete, we will send you photos and videos and request the remaining payment before shipping the ring to you.

FAQ

Custom Process

How long does it take to receive CAD?

For most custom orders, it takes anywhere between 3-5 days to receive a CAD with the rendered images.

How many changes can I request?

We don't limit the number of revisions you can request because we want to ensure you get the ring of your dreams. However, the average number we see with customers is around 3 revisions, which typically allows us to achieve the perfect design.

How long does the entire process take?

The timeline of the process depends on the design elements. The first CAD takes anywhere between 3-5 days, and each additional change takes approximately 1-2 business days. Once the design is approved by you, it takes 2-3 weeks for the product to be completed and shipped to you.

What can I expect after design is approved?

In order to start the stone sourcing process and move your design to production, we will request either full payment or a 50% deposit of the total amount. The final 50% will be collected after the ring is made and before shipping.

We will send you an invoice via email, and you will be able to check out on our website. We will also apply your CAD deposit toward your payment

Do you offer financing on your custom orders?

Yes, we offer financing plans through Shop Pay in partnership with Affirm. Please let us know ahead of time if you plan to use this option for your custom piece.

You can verify your qualification with Affirm here. It may be beneficial to do so before considering the installment plan