Custom Design

Custom Design Gallery

Design your custom ring

We are thrilled to help bring your jewelry vision to life through various customization options:

Customize our existing designs
Create entirely new pieces from your ideas
Recreate lost or treasured rings
Upgrade existing piece with a fresh look
Redesign family heirlooms into modern treasures

Our custom design process ensures the highest quality outcome and guarantees your complete satisfaction. We'll work closely with you every step of the way, and production won't begin until you've given your full approval.

1. Schedule an in-person appointment at our Farmington, CT office

2. Book a Zoom consultation

3. Complete our self-guided design form

4. Email us at customize@magdalenepivoine.com or call/text (860) 499-0134

Choose the option that works best for you, and let's create something beautiful together.

Our Process

If you’ve always dreamed of a completely custom piece, we can create your dream design for you. We can source any diamond or gem, as well as create the most complex designs. We will work closely with you throughout the entire process to ensure your satisfaction with every detail, from the type of stone to providing realistic images so you are 100% comfortable with the piece we are creating for you.

Exploration

First, we will discuss your dream design via a virtual meeting, phone call. Let us know if you already have something in mind or if you'd like to create a truly unique design just for you. During this initial exploration, we'll also discuss your preference for the center gemstone.

Design

The next step in our process is creating a CAD - a realistic digital rendering of your dream piece. This detailed visualization includes: Views from multiple angles, individual component views, as well as renders showing how the piece will look on hand.

To initiate the CAD design process, we require a non-refundable deposit of $250, which will be applied toward your final purchase. We'll work with you to refine the design until it perfectly matches your vision, making any necessary adjustments along the way. In the meantime, we will also source center gemstone which we will share you to ensure you will love it.

Note: This deposit also covers any gemstone sourcing services you may need for your center stone.

Production

Once you approve the design, we will move to production and require a 50% down payment. The production process takes between 3 to 4 weeks (or 2 weeks if expedited). Once the ring is complete, we will send you photos and videos and request the remaining payment before shipping the ring to you.

Schedule design consultation

Fill out custom design intake form

FAQ

Custom Process

How long does it take to receive CAD?

For most custom orders, it takes anywhere between 3-5 days to receive a CAD with the rendered images.

How many changes can I request?

We don't limit the number of revisions you can request because we want to ensure you get the ring of your dreams. However, the average number we see with customers is around 3 revisions, which typically allows us to achieve the perfect design.

How long does the entire process take?

The timeline of the process depends on the design elements. The first CAD takes anywhere between 3-5 days, and each additional change takes approximately 1-2 business days. Once the design is approved by you, it takes 2-3 weeks for the product to be completed and shipped to you.

What can I expect after design is approved?

In order to start the stone sourcing process and move your design to production, we will request either full payment or a 50% deposit of the total amount. The final 50% will be collected after the ring is made and before shipping.

We will send you an invoice via email, and you will be able to check out on our website. We will also apply your CAD deposit toward your payment

Do you offer financing on your custom orders?

Yes, we offer financing plans through Shop Pay in partnership with Affirm. Please let us know ahead of time if you plan to use this option for your custom piece.

You can verify your qualification with Affirm here. It may be beneficial to do so before considering the installment plan